More surprisingly, they are, unlike airlines, holiday companies, all pubs or UK retailers unable or unwilling to provide a date on which they will resume normal business. I only eventually got Bulb's attention by posting a less than favourable supplier review on TrustPilot.īulb are refusing to either repair or replace the meter citing COVID 19 safety as an issue. They have an (idiot) autobot that repeatedly assumed, every time I contacted them, that I had a smart meter.Īll email/chat conversations were frustrating and futile. The meter is Bulb's responsibility.īulb do not employ telephone support staff. No, it's a conventional not a Smart Meter. A cheap AMPY unit about £11 on the internet. ![]() My electricity meter failed in May this year and I am unable to read the LCD display.
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